FAQs

When will I receive my order?

Yay! You've place an order, thank you! I'm getting your order on its way to you as quickly as I can. 

Processing time: Processing time is the time it takes to pack your order. It is approximately 2-3 business days. Please allow extra time around preorders, holidays and sales. 

Shipping time: Ground Advantage packages typically arrive within 3-5 business days and Priority Mail packages typically arrive within 2-3 business days, depending on where you live. Once your order is with USPS I cannot guarantee delivery times.

You can find more information about shipping rates and policies here.

 

Do you accept returns or exchanges?

At this time we are unable to accept returns but please get in touch if there is an issue with your order and I will do my best to make it right. Shipping costs are non-refundable.

 

Will I pay tax on my order?

If your order is shipping within MA you will be charged the MA 6.25% sales tax on your order. 

 

I placed two orders, can you combine shipping?

Yes, if you place multiple orders we can combine shipping if your first order has not yet shipped. 

 

Do you sell fabric by the bolt?

We do offer fabric by the bolt, please contact us for availability. 

 

Do you rotary cut or tear fabric?

All yardage is rotary cut off the bolt with the exception of widebacks, which are torn to ensure your backing is on grain. I have found widebacks are quite skewed on the bolt compared to 44" yardage and tearing is the best way to get accurate measurements. Don't worry I provide extra inches for the torn edges!

 

Are layer cakes folded for flat for shipping?

Flat layer cakes will be folded in half for shipping to fit into an envelope if you are ordering less than 5. If you'd like your layer cake shipped flat please contact me for a shipping upgrade.